Terms of Service

1. Introduction
These Terms and Conditions govern the use of the Use Veloura website and the purchase of products offered on this site. By accessing our website and placing an order, you agree to the terms and conditions outlined below. We recommend that you read them carefully.

2. Products and Availability
Use Veloura strives to offer high-quality products from reliable suppliers. Products available for sale are clearly displayed on the website. However, we cannot guarantee the availability of all items at all times. If a product is temporarily out of stock, we will notify you as soon as possible.

3. Orders
When placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order in cases of incorrect data, unauthorized payment, or suspected fraud.

4. Pricing
All product prices are listed in euros, inclusive of VAT. Delivery fees are calculated separately and added to the order at checkout. We reserve the right to change our prices at any time; however, such changes will not affect orders already placed.

5. Payment
Payment for products is made online via secure methods (credit/debit cards, PayPal, etc.). Payment is required upon order confirmation. Your order will be shipped once the payment has been validated.

6. Delivery
We deliver our products within the geographic areas specified on our website. Delivery times vary depending on your location and product availability. You will receive an email confirmation once your order has been shipped.
Delivery is free for all orders; however, additional fees may apply in exceptional circumstances, such as returns or international deliveries.

7. Right of Withdrawal
In accordance with Irish consumer protection law, you have the right to withdraw from your purchase within 14 working days from the date of receipt of the products to request an exchange or refund. Products must be returned in their original condition, unused, and in their original packaging. Return shipping costs are your responsibility, except in the case of defective or incorrect products.

8. Warranty
All our products come with a legal warranty against non-conformity and hidden defects. If a product is defective, please contact us as soon as possible to arrange a return or replacement.

9. Liability
Use Veloura makes every effort to provide quality products and excellent customer service. However, we cannot be held liable in cases of force majeure, indirect damages, or misuse of the products.

10. Intellectual Property
All content on our website (text, images, logos, etc.) is protected by intellectual property rights. Any reproduction or use without prior written permission is strictly prohibited.

11. Changes to Terms of Service
Use Veloura reserves the right to modify these Terms of Service at any time. Changes will be published on this page and will take effect immediately upon publication.

12. Governing Law and Jurisdiction
These Terms and Conditions are governed by Irish law. In case of dispute, the competent courts will be those in the jurisdiction where Use Veloura’s registered office is located, unless otherwise required by law.