Privacy Policy

Use Veloura values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website [yourwebsite.com] and make purchases from our online store, in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the Irish Data Protection Act 2018.

1. Information We Collect

We may collect the following personal data from you:

  • Personal Identification: Name, email address, phone number, billing/shipping address.
  • Payment Information: Card details or other payment information (processed securely via payment gateways; we do not store full card details).
  • Account Information: Login credentials if you register for an account.
  • Purchase History: Orders, preferences, and transaction details.
  • Technical Data: IP address, browser type, operating system, and website usage data (through cookies and analytics tools).

2. How We Use Your Data

We process your personal data for:

  • Processing and delivering orders.
  • Providing customer support.
  • Sending order confirmations, invoices, and updates.
  • Marketing communications (only with your consent).
  • Improving website performance and user experience.
  • Meeting legal and tax obligations.

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfill your purchase).
  • Consent (for marketing).
  • Legal obligation (for tax and accounting compliance).
  • Legitimate interest (to improve services and prevent fraud).

4. Data Sharing

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal).
  • Delivery and logistics companies.
  • IT and hosting service providers.
  • Legal authorities, if required by law.

We do not sell your personal data to third parties.

5. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure adequate safeguards are in place, in line with GDPR requirements.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights under GDPR

You have the right to:

  • Access, rectify, or erase your personal data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland.

8. Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser settings. For more details, see our Cookie Policy.

9. Data Security

We use technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us:

Use Veloura
Email: [contact@useveloura.com]